Other information

Illness

Should we find that your cat is unwell during their stay with us, we will endeavour to contact you immediately and make arrangements for them to be seen by your own vet. If your vet is not available then we will take your cat to the on-call vet. All veterinary costs and transportation to and from are at the owners expense and must be paid for at the time of departure.

 

Pick-up and Delivery Service

A pick-up and delivery service is available to our customers within the greater Tauranga region. A charge is incurred to cover our travelling expenses.

Transfers to and from both Tauranga and Rotorua Airports are available for cats that have a reservation with us. A transport charge applies.

 

Reservations:

Should you wish to make a reservation, or should you require additional information, please send us an email or ring 07 541 1411

Please note that special conditions apply for the period 15 December - 15 January

  • Bookings are essential over this period. All bookings over the Christmas/New Year period require to be confirmed with a 50% non-refundable deposit.
  • For provisional Christmas/New Year bookings, confirmation is required by the end of October.
Phone 07 541 1411 Phone 07 541 1411 or... Email us Send us a message

 

Booking terms and conditions

Booking terms and conditions

A GUARANTEE TO OUR CLIENTS & PETS
Our cattery freely acknowledges and willingly accepts the serious responsibility involved in the care of your pets.

Our boarding facility has been accredited by AsureQuality as an Approved Pet Boarding
Establishment.

As such we have strict BOARDING TERMS & CONDITIONS which you can download.

We look forward to looking after your precious cats as if they were our own.

Gwenda and Sheryl

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